Vehicle return process
A smooth return is the final part of the experience, and supports a swift deposit release when done correctly and on time.
Returning the vehicle
Returning the vehicle involves bringing it to the agreed location, either the collection point or delivery address, at or before the scheduled end time, and completing the joint return inspection with the Provider. The fuel or charge level should match the agreed fuel policy, after which a return confirmation is issued, either digitally or in person.
Fuel or charge level
The fuel or charge level expected at return is set by the Provider and shown on the listing, as described in Fuel Policy. Returning below that level can result in a refueling charge.
Late returns
Returning late without prior arrangement can incur a late fee. See Late Returns and Extensions for details and the process for requesting additional time in advance.
After return
The Provider completes a post-rental inspection. Any security deposit or pre-authorization is released or adjusted once this inspection confirms whether there is new damage, missing items, or unpaid violations, as described in Security Deposits. Timing depends on the Provider and the payment processor.