Vehicle specifications and condition

Listings are intended to reflect the specifications of the specific vehicle being offered by the Provider.

Information shown on each listing

Year, trim, and color
Photos of the vehicle
Odometer mileage
Transmission type and drivetrain
Features included, where specified

Listing accuracy

We maintain the vehicle database, while Providers set the rates and availability for their own vehicles. We do not guarantee the accuracy or completeness of vehicle specifications, descriptions, or imagery, vehicle availability at the time of a Booking Request, or that a vehicle will match its listed condition exactly. Providers remain responsible for their vehicles' maintenance, roadworthiness, and legal compliance. Providers may substitute a comparable vehicle where operationally necessary, subject to notifying you.

Discrepancies between listing and vehicle

If a vehicle does not match its listing, such as a different trim, undisclosed damage, or mechanical issues, raise it immediately at pickup, before accepting the vehicle, as described in Reporting an issue. Any resolution, such as an alternative vehicle, is subject to the Provider's own policies.

Mileage and odometer readings

Total odometer mileage is displayed for transparency and does not affect the rental's mileage allowance, which is a separate, per-rental limit, as described in Mileage limits and overage fees.

Still need help?

See Contacting customer support.